FAQ

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If you do not have access to a credit card, please contact the Congress Organisers by e-mail to request registering and processing the payment by bank transfer. Please note that we can only confirm the registration upon receipt of a valid payment.


We are not able to issue any letter of invitation without receiving the registration and the payment of the required registration fees. You can request a visa letter during the online registration process (have your passport details at hand as these will be included in the letter). The letter will be sent to you automatically by email upon receipt of your registration payment. Please note that the organisers will not be able to contact or intervene with any Embassy or Consulate office on behalf of a delegate. The ISBT cannot be held responsible if your Visa is not approved and registration fees cannot be remitted.

 

You need to inform the Congress Organisers by e-mail.

The following refund conditions apply:

  • Cancellations received on or before June 13 are charged a € 100 administration fee only.
  • Cancellations received after this date, receive no refund.

Please note that after June 13, the registration fee will not be refunded for cancellations or no-shows.


You need to inform the Congress Organisers by e-mail, please mention your own name (and registration number if possible) as well as the full name and email address of the colleague replacing you. Name changes are only possible before June 13 and are subject to an administrative fee of € 45.

 

Please send a letter from the academic institution confirming your student status to the Congress Organisers by e-mail. After approval from ISBT, you will receive a code to register online at the Students rate.

 

For all questions on the Congress, please contact: Basel@isbtweb.org 
For all questions on Registration and Hotel Bookings, please contact: Isbtregistration@remove-this.isbtweb.org


Yes, if you register as a member of ISBT for the 2019-2020 membership year, you will save on the congress fee and receive all the benefits of ISBT membership for one year. The member benefits include for example: access to ISBT Education, full of educational material, subscription to Vox Sanguinis, receipt of Transfusion Today, access to Webinars and Live Journal Clubs, and much more. Become a member here. After completing your membership payment you can find your Membership number by logging in on My ISBT and then process your registration for the congress.


For group registrations, a minimum of 10 participants is required. Registration fees are the same as for individual registrations, no group discounts are available. If you want to register less than 10 persons, please process each registration individually via the online form. For 10 or more participants, please contact the Congress Organisers by e-mail to obtain the group registration form.


This will all be available to you online and is all free of charge. The abstract book will be available at the beginning of June and can be accessed through the Vox Sanguinis website, the Basel Congress website or the ISBT App.


The ISBT login is different to the Congress login. Please start a new registration using the option “New user” to register for the congress.

 

When you have completed your registration for the congress without booking a hotel room, you can still take advantage of the hotel rates only available for the ISBT Congress attendees.

Please contact the Congress Organisers by e-mail to request your hotel reservation. Please mention your arrival and departure date.