7 things to remember in Milan

As you prepare for our upcoming ISBT conference in Milan, we want to help you make the most of your time in this vibrant city! Whether you're squeezing in sightseeing between sessions or planning evening explorations, these quick tips and tricks will help you navigate Milan like a local. 

1. Move Smartly: Public Transport Is Your Friend
Milan has an excellent public transport system. The metro, trams, and buses are reliable, safe, and affordable. A single metro ticket costs about €2.20 and is valid for 90 minutes. If you plan to explore a lot, consider a 24-hour or 3-day transport pass. Pro tip: download the ATM Milano Official App to check routes and buy digital tickets easily.

2. Stay Fashionably Comfortable
Milan is the world's fashion capital, but it’s also a walking city. Comfortable shoes are essential, especially if you plan to stroll around the Brera district, the Navigli canals, or admire the Duomo and Galleria Vittorio Emanuele II.

3. Timing Matters: Plan Around "Riposo"
Many smaller shops and cafes close for a few hours in the afternoon (around 1–3 PM) for riposo, the Italian version of a siesta. Museums and major stores usually stay open, but it’s worth double-checking hours, especially if you venture into more residential areas.

4. Aperitivo: Don’t Miss It
In Milan, aperitivo is a way of life. Between 6 PM and 8 PM, bars offer a complimentary buffet or small bites when you order a drink, typically a Spritz or a Negroni. It’s the perfect (and very local) way to unwind after a day at the conference.

5. Cash and Cards: Be Prepared
While credit cards are widely accepted, some smaller cafes, bakeries, or market stalls prefer cash. It’s a good idea to have some euros on hand, especially for smaller purchases. (Note: Contactless payment is very popular, so Apple Pay/Google Pay work almost everywhere.)

6. Stay Street-Savvy
Milan is generally very safe, but as with any major city, watch out for pickpockets, especially in tourist-heavy areas like Piazza del Duomo and on crowded metros. Keep valuables close and be cautious of overly friendly strangers.

7. Learn a Few Italian Phrases
While many Milanese speak English, especially in hospitality, a few basic phrases go a long way:

Buongiorno! (Good morning!)

Per favore (Please)

Grazie (Thank you)

Dov'è il bagno? (Where is the bathroom?)

And remember - a warm “grazie” always earns a smile! 
 

Excited about ISBT Milan? Listen to our ISBT Milan Spotify playlist to get even more excited for our upcoming congress!