Non-conformances: Considering the human factor and addressing the root of non-conformances

Aim of the webinar:

The aim of the webinar is to provide useful tips on documenting and investigating the roots of non-conformances and to discuss the importance of considering the human factor involved.

Level of education required:

Level 1 - Fundamental awareness.

What prior knowledge is required to attend the webinar?

Participants should have a general awareness of quality systems and non-conformances.

Target audience:

All staff working in a blood establishment or hospital.

The speakers: 

Lesley Bust

Quality Management Working Party Board member, Quality Consultant, African Society for Blood Transfusion (AfSBT), Cape Town, South Africa

Glynis Bowie

Head of Quality Management Systems, Western Cape Blood Service, South Africa

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Lesley Bust

Quality Management Working Party Board member, Quality Consultant, African Society for Blood Transfusion (AfSBT), Cape Town, South Africa

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Glynis Bowie

Head of Quality Management Systems, Western Cape Blood Service, South Africa

Don't miss out register now to secure your spot at the webinar!