Aim of the webinar:
The aim of the webinar was to provide useful tips on documenting and investigating the roots of non-conformances and to discuss the importance of considering the human factor involved.
Level of education required:
Level 1 - Fundamental awareness.
What prior knowledge is required to attend the webinar?
General awareness of quality systems and non-conformances.
Target audience:
All staff working in a blood establishment or hospital.
